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Tell us about the practice, the patients you have in mind, and the care you want to run between visits. A short working call is usually enough to establish whether this fits.
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This page follows what happens to your practice — the order things happen in, how long they take, and who does the work at each point. Typically a practice goes from first conversation to first patient monitored in one to two weeks.
There is nothing to prepare before you start. No NPI paperwork to assemble, no EHR project to schedule, no patient list to build.
Tell us about the practice, the patients you have in mind, and the care you want to run between visits. A short working call is usually enough to establish whether this fits.
Your account is created and your practice is listed. The agreement is based on our terms and conditions, tailored to your practice.
Inside ProView you answer a detailed questionnaire that walks through real clinical scenarios. We encode your answers as rules, so the platform operates your care model rather than a generic one. If you have nothing written down yet, the questionnaire is the starting point — you are not asked to produce a protocol document first.
Once you are live, your practice shows up in the provider list inside the SureMediks mobile app — which is how patients find and attach themselves to you.
A patient downloads the SureMediks app, selects your practice from the provider list, and registers their devices. They appear in your ProView patient list on their own. There is no list to upload and no enrollment queue for your staff to work through.
We provision and ship the connected devices to the patient’s home, and we keep them working — connectivity, troubleshooting, and replacement. Nothing is stored, configured, or handed out at your front desk.
We train your team on ProView, and your team walks patients through the app and devices. If you would rather we train patients directly, we can. Either way, patients contact us for technical support — by phone or in the app — not you.
Once you are live, the same seven-step cycle repeats for every patient. That cycle is shown from the patient’s side on the homepage; what follows is what it means for your team.
ProView surfaces an Attention Index for each patient, so the list is ordered by who needs you — not by who happens to be next alphabetically.
Phone and video consultation are built into ProView, so contact happens from the same place you reviewed the data.
Guidance, education, engagement, and adherence support continue between visits under the protocols you defined, and the activity is recorded as it happens.
Reimbursement follows the care that was delivered and documented. It is the consequence of the first two phases, not a separate workstream you have to staff.
Clinical activity, time, decisions, interventions, and outcomes are captured while the work is happening, rather than reconstructed at the end of the month.
We generate the claim and the supporting documentation. You approve the contents — every word of it. Nothing is submitted that you have not signed off.
We can hand you everything you need, including the superbill, and you submit it yourself. Or, once you have approved it, the system can submit on your behalf.
Eligibility for any program is subject to payer requirements, program participation, patient qualification, and the documentation standards that apply to each service. Clinical and billing responsibility remains with the practice. Nothing here is a guarantee of payment.
The shortest way to describe the difference is by what is absent from the list above.
The fastest way to judge the fit is a short call about your patients, your protocols, and what you want running between visits.